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A breakdown means an empty restaurant. React immediately.

Service software for catering and HoReCa equipment

Combi oven down on a Friday night? Cold room losing temperature? With Fieldworker your engineer is on site before the restaurant loses its stock and its guests.

14 days free · No card · Live in 24h

Fieldworker – catering equipment service software
<2h
Response time
85%
First-visit fixes
0
Stock losses

Problems you know from everyday work

A cold room failure means lost stock

The temperature climbs and thousands of euros of stock go in the bin. The customer calls in a panic: health inspection, HACCP, guests waiting.

Priority jobs + technician map

You flag it “urgent” and send the nearest engineer. He is on the road before the venue loses its stock.

Response in under 2 hours

No part means a second visit

The engineer diagnoses the fault but has no thermostat or gasket with him. The customer waits another day.

Van stock + live inventory in the app

The engineer sees what is in his van. He books out parts on site. He knows what to order for next week.

85% fixed on the first visit

HACCP and F-gas documentation

Reports on paper, retyped back at the office. The health inspector arrives and you are hunting for last year’s paperwork.

Digital reports + cloud archive

The engineer fills it in on a tablet, the customer signs. Documents ready for the health inspection and the operator register in 5 seconds.

100% of documentation in the cloud

Services that happen “if the customer remembers”

The contract covers 4 services a year, but you send the reminders by hand. You lose contracts and money.

Recurring jobs + automatic SMS

The system generates the services and reminds your customers. You invoice instead of calling.

+30% revenue from contracts

The engineer in the field – everything on the phone

  • Job list with priorities and addresses
  • Equipment history and previous repairs
  • Service reports with photos and signature
  • Parts and labour hours booked out
  • Templates for different equipment (ovens, cold rooms, dishwashers)
Fieldworker mobile app for catering equipment service
AK

“We service combi ovens and cold rooms in 120 restaurants in Warsaw. Fieldworker helped us cut our response time from 6 hours to under 2. Customers appreciate it and renew their service contracts.”

Adam Kowalczyk

Owner, Gastro-Serwis Warszawa

-70%
Response time
120
Venues
95%
Contract renewals

Frequently asked questions

What equipment can I manage?

All of it: combi ovens, dishwashers, cold rooms, ice machines, fryers, coffee machines, bain-maries – you create your own categories and templates.

Do you support F-gas reports?

Yes. Digital reports that meet the operator register requirements. The documentation is always to hand.

How do I track parts stock?

The engineer picks the parts used from a list. The system updates stock levels and generates the order list.

How long does the rollout take?

24-48h. Customer data import, equipment template setup, online training. Engineers pick it up in an hour.

Can I schedule service contracts?

Yes. Recurring jobs with automatic reminders for customers. Ideal for HoReCa service agreements.

What ERP integrations are there?

Comarch Optima, Subiekt GT, Enova + a REST API. Invoices and settlements flow through automatically.

The restaurant cannot wait. Neither should you.

Try Fieldworker free and see how much faster your service responds.

✓ 14 days free · ✓ Live in 24h · ✓ Cancel anytime

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