The market for skilled manual and field workers carries a lot of risk and a lot of stereotypes. Some of them are groundless, but in others there is certainly a grain of truth. There are situations where a new hire you took on full of good intentions quickly becomes reluctant to do any work at all. With an attitude like that it is hard to build a bond with an employer, with the rest of the team and, as a result, with customers.

On the other side of the barricade you find people who work responsibly and productively but are frustrated by the way companies operate, and who either lose their edge or keep moving from job to job in search of stable employment.

If you are building a team of field and manual workers, your job is to create a system and working conditions in which people with different motivations and different goals can all find their place. Of course, first you have to do everything you can to identify those goals and motivations.

Let us say Worker 1 likes a quiet life and always finishing at four, because what matters most to them is eating dinner with the family and not thinking about work at home. Worker 2 cares above all about earning well and will happily give up an afternoon for an extra job.

With the Fieldworker app for managing workers in the field, and knowing their motivations and goals, you can assign incoming requests so that Worker 1 finishes their shift on time while Worker 2 earns extra money in exchange for an extra job. That split also satisfies your end customer, because they will not have to wait. Their problem gets solved right away.

Simple processes attract good people

In the field workforce market it is not about fireworks or running a business in a complicated way. If you want to attract people who take satisfaction in a job well done and who will happily stay with your company for the long run, focus on simple solutions. Build a job fulfilment process that is logical and easy for everyone involved, keep the work flowing and eliminate the time lost on things that, in the eyes of a worker, do not matter at all.

The Fieldworker app supports cashless settlement and instant invoicing for completed jobs. Your technician will not have to worry about carrying change or spend extra minutes filling in unnecessary paperwork.

Remember, too, that for field and manual workers the opinions circulating among friends and online are decisive when they are looking for work. The more energy you put into designing a great way of working and showing that you really do use the available tools not only to monitor people but also to make their jobs easier, the better the impression you will make on your employees. And when they feel good working for you, they will bring you the next members of the team themselves.